Product Return Policy – Glow Med Spa

Product Return Policy:

We stand behind our products at Glow and offer a 30-day money back guarantee, if you are not satisfied with your purchase. Glow Med Spa also offers a 60-day return for store credit, but can not accept returns of any type after 60 days.

One exception to the return policy is Latisse. Please know that since Latisse is a prescription item, we can not give refunds nor credit for returns once it’s been sold.

Plus, you can always call and ask to speak to your Esthetician, if you have questions about your new product. Many times their recommendations on application (time of day, amount, etc.) can make all the difference in your satisfaction.

Other notes and things that come up:

Please arrive at least 10 minutes early to your first scheduled appointment to ensure an unhurried spa experience
In consideration of all Glow guests, we ask that you silence your cell phone when you are visiting the spa and please be respectful of others enjoying their treatments
To ensure the safety of children and the enjoyment of all clients, we ask that parents or guardians make other arrangements for children while they are receiving services. We promise we will make the hassle to find childcare worthwhile as you relax and enjoy our services!
Please remember that monthly specials are not automatically applied to services. To receive the discounted price offered, clients must mention the special applicable to their visit during check-out. Thanks!